> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truenroll.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Document Insufficiencies

> View issues with uploaded documents before evaluation.

## Insufficiencies

Insufficiencies are used to flag issues with uploaded or processed documents that may affect evaluation. These help identify missing, unclear, or invalid information and should be reviewed before proceeding. You can see all insufficiencies from the **Processed Documents** tab for each document on the **Review Candidate page**.

<Frame>
  <img src="https://mintcdn.com/trential/EAOyhS5vCw6JarNq/images/6-1.png?fit=max&auto=format&n=EAOyhS5vCw6JarNq&q=85&s=6ff339ab11b84278008e2dc35000a1f6" alt="Image" width="1448" height="818" data-path="images/6-1.png" />
</Frame>

## Types of Insufficiencies

| Issue                     | Action                                                                          |
| ------------------------- | ------------------------------------------------------------------------------- |
| **Missing Degree**        | The degree certificate is not present in the uploaded documents.                |
| **Missing Marksheet**     | The marksheet/transcript is not present.                                        |
| **Marksheet Incomplete**  | The marksheet is partially missing (e.g., missing semesters, pages, or grades). |
| **Degree Blurry**         | The degree certificate is unclear or not legible.                               |
| **Marksheet Blurry**      | The marksheet is unclear or not legible.                                        |
| **Cropped Document**      | The document is cut off and does not show complete information.                 |
| **Accreditation Missing** | Accreditation details for the issuing institution cannot be identified.         |

## How to Use

<Steps>
  <Step title="Processed tab">
    Select the relevant insufficiency for a document from the Processed tab.
  </Step>

  <Step title="Insufficiency column">
    Multiple insufficiencies are flagged if applicable.
  </Step>

  <Step title="Fix issues">
    Use insufficiencies to guide follow-up actions (e.g., requesting clearer or additional documents).
  </Step>
</Steps>

<Info>
  Ensure all critical insufficiencies are resolved before completing evaluation.
</Info>

<Frame>
  <img src="https://mintcdn.com/trential/EAOyhS5vCw6JarNq/images/9-1.png?fit=max&auto=format&n=EAOyhS5vCw6JarNq&q=85&s=73c5ef684b6dce5a8097537cb4c6f009" alt="Image" width="1448" height="818" data-path="images/9-1.png" />
</Frame>

## Related questions

<AccordionGroup>
  <Accordion title="Can I evaluate the education level if there is insufficiency?">
    No. If an insufficiency is detected, you must review the document, resolve the flagged issues, and verify the information before the education level can be evaluated.
  </Accordion>
</AccordionGroup>